How to Contact AIU

Welcome to AIU’s support and contact page. Here, you will find multiple ways to reach us depending on your needs. We value your communication and strive to provide prompt and effective responses.

General Inquiries

For answers to common queries, guidance on getting started, troubleshooting tips, and more, please visit our Help Centre.

Support Requests

If you need help navigating AIU, you can click the ‘support’ button located at the bottom right of any course page on our website. If you prefer, you can also submit a request directly through our Contact Form. We encourage you to check our Help Centre first for immediate assistance.

Technical Issues

For technical support, please first check our Status Blog to see if there are any known issues we are currently addressing.

Complaints

If you have a complaint, please refer to our Complaints Procedure for detailed information on how to proceed.

Media and Press Enquiries

For media-related inquiries, please send your emails to media.enquiries@old.aiu.ac. Additional information can be found in our Press Area.

Partnership Opportunities

If you’re interested in becoming a partner with AIU, we would love to discuss potential collaborations. Email us at partner.enquiries@old.aiu.ac.

Business Enquiries

For business, enterprise, or government-related inquiries, please complete our Business Contact Form.

Share Your Stories

Have a great story about your experience with AIU? We’d love to hear from you! Send us an email at yourstories@old.aiu.ac.

Social Media

Stay connected with AIU through our social media channels. You can follow us on Twitter, Facebook, LinkedIn, and YouTube.

For all other inquiries, please do not hesitate to reach out. We’re here to help enhance your learning experience at AIU!